carbonero-huntsville.com

Terms and Conditions

Welcome to Carbonero-Huntsville.com. These Terms & Conditions ("Terms") govern your use of our website, and any orders placed directly through it. By accessing or using our site, you agree to comply with these Terms. If you do not agree, please do not use this website.

Website Use

You agree to use Carbonero-Huntsville.com, for lawful purposes only and in a manner that does not infringe the rights of others or restrict their use of the site. Unauthorized use of this site may give rise to a claim for damages or be a criminal offense.

Orders & Payment

Orders placed through Carbonero-Huntsville.com, are subject to availability and confirmation.
We reserve the right to cancel or refuse any order at our sole discretion.
Prices listed are subject to change without notice.
All payments must be completed at the time of purchase unless otherwise stated.

Refunds & Returns

Please refer to our Refund Policy for full details.

Third-Party Delivery Services

Carbonero, is not responsible or liable for any issues arising from orders placed through third-party delivery platforms such as DoorDash, Uber Eats, or Grubhub. This includes but is not limited to:

· Missing or incorrect items

· Delayed or failed deliveries

· Charges or payment disputes

· Food quality after pickup by the delivery service

All complaints, disputes, or refund requests related to third-party services must be directed to the platform used for the transaction.

Intellectual Property

All content on this website—including logos, images, menus, text, and design—is the property of Carbonero and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any part of this site without prior written consent.

Limitation of Liability

Carbonero, is not liable for any direct, indirect, incidental, or consequential damages that may arise from your use of this website or any services offered. This includes but is not limited to loss of data, profit, or interruption of service.

Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website constitutes acceptance of those changes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of TEXAS/ Country of THE UNITED STATES OF AMERICA, without regard to its conflict of law principles.

Return and Refund Policy

At Carbonero, customer satisfaction is important to us. We strive to provide high-quality service and delicious food every time. Please review our refund policy below to understand how we handle order issues and refund requests.

In-Store & Online Orders (Placed Directly with Carbonero)

If you are not satisfied with your order placed directly through Carbonero-Huntsville.com, we are happy to review your concerns.

To request a refund or resolve an issue:

· Contact us within 24 hours of your purchase

· Provide your order details (name, date, and receipt if possible)

· Describe the issue with the order (wrong item, missing item, etc.)

After reviewing the situation, refunds or store credits may be issued at our discretion.

Note: Refunds are generally not issued for:

· Items that were consumed

· Taste preferences

· Orders reported with no supporting information or proof

Orders Placed Through Third-Party Apps

Please note that Carbonero, is not responsible for refunds on orders placed through third-party delivery services, including but not limited to DoorDash, Uber Eats, or Grubhub.

If you experienced an issue with an order placed through DoorDash or any other delivery app, please contact the app’s customer support directly. These platforms handle their own payments and delivery processes, and we do not have access to modify, cancel, or refund those transactions.

Terms and Conditions

Return and Refund Policy

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